Melissa Harrison's experience purchasing from Fadi Mustafa at Art Moehn Chevrolet Honda in Jackson, MI
23Apr
Melissa Harrison's Reviews the 2017 Chevrolet Equinox purchased from Art Moehn Chevrolet Honda in Jackson, MI
Please tell us what you liked most about working with Fadi
Fadi was the absolute best. I can’t say enough good things. We’ve had quite a few terrible experiences at other dealerships and felt so defeated by the time I was referred to Fadi. I explained to him everything that had happened to us in the past & told him our current situations. He went above and beyond, offering helpful life advice as well as car buying advice. I seriously have never been treated with such respect from someone before. Given my young age, I feel as though a lot of professionals have a hard time taking me seriously. I never once felt that way with Fadi. He answered my millions of questions at all hours of the day & night, and was able to make the car buying process quick and easy for us. The one thing that I will always remember is how he interacted with my son. I happened to stop in during my 2 year olds nap time. I knew I was going to have a fussy toddler on my hands but I needed to sign paperwork so I could finish up the process. I was already anxious just thinking about going in because I knew my son would be throwing fits. So I braved myself and into Fadi’s office I went, expecting my son to give Fadi a headache to say the least. But instead, he offered my child a sucker after asking if it was okay, which might I add, most people don’t even ask parental permission. He also gave him a brand new hot wheels toy car. It kept my son calm for quite a while, and even when he started throwing fits, Fadi would talk to him & was not even bothered by my child. When we came back to pick up the vehicle, my son spilled his bag of goldfish allover the office. I felt like I was going to cry because my son was just in one of those moods & all I could think was “Just one more thing” Fadi just laughed & said “Hey I got me some goldfish!” & My son thought that was just hilarious. Seriously the relief I felt that someone finally was not angry and frustrated with my child and I, it’s something I will forever be thankful for and I will never forget it. To some people it might seem like it’s not a big deal, but I am also 7 months pregnant with a 2 year old. Fadi did not have to show the compassion that he did. His job is to sell cars. But he went above and beyond, I will always recommend him to everyone I know..
Please tell us about your overall purchase experience and finance experience with Art Moehn Chevrolet Honda
Fadi made sure he found a car perfect for our financial needs and our growing family. He took everything we wanted into consideration and did not hesitate to let my husband look at every inch of the vehicle before we purchased it..
Please tell us how Fadi helped you with your 2017 Chevrolet Equinox
The whole experience was great for our family. The finance manager had me laughing so much & it was just an all around happy environment. You don’t see that everywhere..
Melissa Harrison
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